3. CATEGORIES OF DATA WE COLLECT

2 min read

Depending on the features you use, we may collect the following categories of data:

  • Account and profile data, such as your name, mobile number, email address, authentication details, account identifiers, subscription status, and communication preferences.

  • Financial and transactional data, such as transaction dates, amounts, payment modes, bank or account metadata, issuer names, merchant descriptors, categories, due dates, statement dates, balances or balance-related signals, and related financial metadata made available through integrations or your own actions within the Services.

  • SMS-derived financial signals on Android, where you grant the required permission, such as transaction alerts, credit or debit notifications, card payment reminders, account balance alerts, due reminders, and similar financial messages or metadata needed to power our features.

  • Email-derived financial signals, where you link a supported email account, such as transaction alerts, billing reminders, statement notifications, payment confirmations, and other financial-notification content or metadata relevant to credit card and spend tracking.

  • Voice, text, prompt, and interaction data, such as what you ask Nancy, typed prompts, search queries, correction requests, feedback, and voice inputs where you use voice-enabled functionality.

  • Personalization data, such as budgets, goals, group names, labels, merchant corrections, category corrections, saved filters, alert preferences, and other settings you choose to create.

  • Device, technical, and usage data, such as device model, operating system, app version, IP address, language settings, crash logs, diagnostics, and telemetry about feature usage, session activity, and performance.

  • Customer-support and communications data, such as support tickets, emails, chat history, complaint records, call notes, and attachments or screenshots you voluntarily submit.

  • Derived and inferred data, such as spending trends, budget consumption, grouped spend views, estimated due signals, reconciled transaction views, transfer detection, and personalized insights that we generate from the data above.

Did this answer your question?

© 2026 Nance Tech Private Limited. All rights reserved.

Powered byNotiondesk